Monday 30 July 2012

THREE MONKS NO WATER


There is an ancient Chinese proverb "One monk will shoulder two buckets of water, two monks will share the load, but add a third and no one will want to fetch water. There is a film based on this proverb which tells how people behave in teams and how can we make the team work efficiently. Click to watch the video. There are three ways in which the monks carry the water. The film depicts the comparisons of the different attitudes of the monks when staying alone, staying with one other monk, and staying with two other monks.

A young monk lives a simple life in a temple on top of a hill. He has a daily task of hauling two buckets of water up the hill. He does it by using bringing two buckets of water on a bamboo stick balanced on his shoulder. When the second monk joins the first monk stops doing the job completely. But then the two monks decide to share the job by bringing one bucket of water using bamboo stick after initial arguments over the position of bucket on the bamboo stick. Then the third monk comes. Initially the two monks make the third monk bring the water. But he is so tired that he himself consumes all the water. Now nobody is ready to get the water. There is no water in the temple and the temple catches fire.

This crisis brings the three monks together. They co-operate with each other and extinguish the fire. One monk goes down the hill fills the bucket with water. Other monk pulls the bucket up using a pulley and the third one near the temple extinguishes the fire. This could have happened earlier but they were thinking about themselves initially and not about the organisation as a whole (here the temple). The emergency made the monk forget the individual goals and work together as a team.

Innovation is the key
From first way to second way the number of bucket have come down. Initially one monk was bringing two buckets but in second case two monks were bringing one bucket. But here the productivity is not decreased if we take the human fatigue into consideration. If we only consider through materialistic point of view the productivity has come down but the monks are not machines so must take human effort into consideration.

Out of  Box Thinking
Now if we look at third case we can see that it is the most productive way of doing the work. In the third case all the three monks have different predefined and clear roles. Their roles are different but interdependent and everybody is equally responsible for the job. The job and responsibilities are equally distributed so that nobody feels cheated. There is a facility of instant feedback. Thus by using simple management principles the job is simplified. Usually most of the complex problems have the simplest solutions. It is upto us to look at the problems differently and think out of box and innovate to reach to the solution. This way the work becomes fun and the productivity is improved significantly and this in turn helps the organisation become efficient and grow by leaps and bounds.

Productivity in each case can be compared as follows.

Method I
Method II
Method III
Members
One Monk
Two Monks
Three Monks
Input  - Effort by monks  ( Units in Jouls)  ( Esti..)
100 Jouls  
 by One person
50 Jouls by two persons together 
Insignificant effort by three monks together
Output - Water
2 buckets
One bucket
Many buckets of water is fetched
Productivity Measure:            ( Input / Output)
100 J / 2 =
50 J per bucket of water
50 J / 2 =
25 J per bucket of water
Insignificant effort per baucket of water
Nature of Member Roles  
Independent
Somewhat  Interdependent
Very much Interdependent

Sunday 8 July 2012

LE 03 VALLEY CROSSING ACTIVITY

TEAMWORK

Teamwork is defined as "work done by several associates with each doing a part but all subordinating personal prominence to the efficiency of the whole." Teamwork can lead to better decisions, products, or services. The quality of teamwork may be measured by analyzing the following six components of collaboration among team members: communication, coordination, balance of member contributions, mutual support, effort, and cohesion. The most effective teamwork is produced when all the individuals involved harmonize their contributions and work towards a common goal.

Valley Crossing Activity

The  Task :
Task given is to switch over from left side of the valley to the right side of the valley  with  the support  of the  pole as shown in the picture. Direct jumping is not possible.




The following are the 9 steps for the valley crossing




Safe - Both the legs of the person have full support
Half Risky – One leg in the air and the other leg has support
Full risky - Both the legs are in the air without any support

In the activity all the members communicate and coordinate with each other while crossing the river. There is trust amongst each other and contribution of every team member is necessary to complete the task successfully. The task should be properly designed so that every team member is treated equally. The team roles should be properly assigned.

Ingredients for Effective Team Building:

Clear Team Goals All members of the team must understand exactly what goals the team is striving to meet.


Trust – The team should develop interdependency on others characterized by high trust and risk taking.


Improvisation – Team needs a plan for improvement. These may be formal plans of action and milestones 
or informal  team commitments. Whatever format the plan takes, all members of the team must understand their 
role in its accomplishment.



Well Defined Roles – Every member of the team should understand exactly what role they are filling in the
 scheme of work. In addition, they should understand each other’s roles and how they interrelate.



Clear Communication – The most important ingredient of all is clear communication. The team should 
convey clear, concise messages to each other, also should keep the door open for communication and feedback.



Team Behaviour – Some behavioural practices help the team run smoothly,  these include  using  
courteous conversation  practices, seeking  opinions  and  input,  sharing  responsibility, compromising   in 
 resolving differences, employing creativity and candidness, and accepting and delivering praise  and  critiques.  



These key ingredients make up the strategy for developing high performing teams. Each ingredient needs to become a discipline that gets practiced, reinforced and refined. Only then the organisation will be able to lay  down the foundation for superior teamwork.



Wednesday 4 July 2012

LE 02 KHAN ACADEMY


 MANAGEMENT LESSONS FROM KHAN ACADEMY:

The Khan Academy has transformed today’s educational world. It is a non profit educational organization, founded by Salman Khan in 2006. Salman Khan is a graduate of MIT and Harvard Business School. Slogan of Khan Academy is ‘it is our endeavour to accelerate learning for students of all ages’.
SALMAN KHAN

Mission:  The mission of Khan Academy is "providing a high quality education to anyone, anywhere". It has a goal of changing of the education system for the better.

Innovation: Khan Academy has a very innovative way to educate people all around the world. The website (http://www.khanacademy.org) supplies a free online collection of more than 3,200 micro lectures via video tutorials stored on YouTube. The Khan Academy's materials and resources are available to everybody completely free of charge.

A global classroom: Students can join millions of Khan Academy students from all over the world who learn at their own pace every single day.
Business Model:
Unique Features: Students can make use of the extensive video library, interactive challenges, and assessments from any computer with access to the web. Coaches, parents, and teachers have unprecedented visibility into what their students are learning and doing on the Khan Academy. The library of videos cover mathematics, history, healthcare and medicine, finance, physics chemistry, biology, astronomy, economics, cosmology, organic chemistry, art history, computer science. Each video is a digestible chunk, approximately 10 minutes long, and especially purposed for viewing on the computer. These videos are licensed under a Creative Commons Attribution-Non-commercial-Share Alike 3.0 License.
Feedback and Appreciation: The Khan Academy remembers what students have learned and where they are spending time. They keep all of this data private but expose powerful statistics to each user and their coaches. Users get at-a-glance information about everything they have been learning and whether or not they have been hitting their goals.    Appreciation is given on the basis of performance of students in the form of badges. Some of the smaller badges are very easy to earn, but the higher badges might require years of work.
Theory Y: Khan Academy believes in Theory Y. They believe that every student irrespective of his/her country, race, economic background is capable of learning if provided with ample learning opportunities.
Future Plans: In November 2011 Khan Academy received a grant of $5 million from Ireland-based The O'Sullivan Foundation .The Fund is being be utilized in expanding the teacher & faculty base, Extending content through crowd-sourced contributions. A series of summer school camps are planned to start in Northern California to test curricula for real-world schools.
The reason for the success of Khan Academy is the innovative way of educating the world. It was the first of its kind organisation to start this. So it had very few competitors. It simplified the way subjects are taught with the help of videos and made learning a fun. It brought various streams of education under its umbrella which helped it immensely in increasing its customer base. Also the study material was accessible to anybody and everybody in the world so it had no regional boundaries and the organisation grew by leaps and bounds. The simple and innovative business model with tremendous expansion capability helped Khan Academy to be successful organisation in todays competitive world.